Write to us
Email [email protected]. We aim to reply within a few working days.
We are especially glad to hear about:
- boat schedules, fares or harbour fees that have changed;
- places that have closed, moved or reopened;
- errors in any language version of the site;
- ideas for destinations or topics we should cover.
Questions about a booking
We do not sell tours, tickets or hotel rooms ourselves, and we cannot see or change reservations. For a booking made through one of our links, please contact the company you booked with:
- Tours and tickets: GetYourGuide’s customer service, through your booking confirmation or its help centre.
- Hotels: Trip.com’s customer service, through your booking confirmation.
Partnerships
Tourism offices, local guides, dive centres, boat operators and accommodation providers in the Gili Islands and Lombok are welcome to get in touch at the address above. Please note that we do not publish paid reviews.